Any person aggrieved by any decision of the tax administrator may appeal to the city manager or the city manager’s designee by filing written appeal with the tax administrator within 10 business days of the serving or mailing of the decision being appealed. The city manager shall schedule the hearing and provide the appellant notice of the hearing at least 10 business days before the hearing. The city manager or the city manager’s designee may agree to a compromise of the amount of tax remittance if there is a good faith dispute over the amount owing. Any person may appeal the issuance of a rule or regulation issued by the tax administrator to the city manager or the city manager’s designee by filing a written appeal within 10 business days of the mailing of the notice of the regulation.